Effective Date: Monday, January 20, 2025

Introduction

Steel City Glass, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable laws. By using our website, services, or providing your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other details you provide when requesting quotes, submitting forms, or contacting us.
  • Non Personal Information: Browser type, IP address, device information, and website usage data collected through cookies or similar technologies.
  • Transaction Information: Details related to purchases, payments, or custom orders.

How We Use Your Information

The information we collect is used for:

  • Providing and managing our services, including custom glass quotes and installations.
  • Responding to inquiries or customer support requests.
  • Processing payments and fulfilling orders.
  • Improving website functionality and user experience.
  • Marketing purposes, such as sending promotional emails (with your consent).

Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties who assist us in delivering our services, such as payment processors or delivery companies.
  • Legal Compliance: Authorities or legal entities if required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Your Rights

Depending on your location, you may have the following rights regarding your information:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
  • Marketing Preferences: Opt-out of receiving marketing communications.
  • Cookies: Manage cookie preferences through your browser settings.

To exercise these rights, contact us at info@steelcityglass.net.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
info@steelcityglass.net

Steel City Glass, LLC
9235 Mike Garcia Drive, Manassas, Virginia 20109, United States of America